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Kaiser, R.B. (2010, February). Next Generation 360: Aligning What We Know and How We Assess. Session presented at the Metropolitan New York Association of Applied Psychology, New York City.
When it comes to 360-degree feedback, is there nothing new under sun? In fact, there is. There are serious limitations to the standard approach, where raters are asked to use five-point scales to evaluate a manager against a list of generic competencies. This method is rife with disconnects between what we know about leadership and how we assess leaders. But there is a better way. 360 assessment can be greatly improved by building on such truisms as “strengths can become weaknesses,” tensions and trade-offs make management a balancing act, and how so much depends on context. This presentation will deconstruct the standard 360 methodology and demonstrate innovative alternatives that are supported by empirical data, including enhanced linkages between 360 ratings, personality assessment, and leadership effectiveness.
Filed under: Conference Presentations