Enhancing 360-degree feedback for senior executives

Kaplan, R.E. & Palus, C.J. (1993).  Enhancing 360-degree feedback for senior executives. Greensboro, NC: Center for Creative Leadership.

360-degree feedback is generally considered an effective development technique for all managers. Senior executives, however, sometimes require a richer feedback experience. Assessments can be made more potent by including any one of several non-traditional enhancements: detailed verbatim descriptions of performance, observations from family members and friends, psychometric measures of personality and motivation, and data on early history. Also, an extended coaching relationship with a development professional can also help the cause. With this added scope and power, however, comes increased risk, which makes it essential that additional precautions be taken. This report offers guidelines for how enhanced feedback can be provided safely and effectively.

Brief essay available at: Enhancing 360-degree feedback

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