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Kaiser, R.B. & Craig, S.B. (2004, April). What gets you there won’t keep you there: Managerial behaviors related to effectiveness at the bottom, middle, and top. In R. B. Kaiser and S.B. Craig (Co-chairs) Filling the Pipe I: Studying Management Development across the Hierarchy. Symposium presented at the 19th Annual Conference of the Society for Industrial and Organizational Psychology, Chicago, IL.
There is a large and cumulative literature on how the responsibilities of the managerial job change across hierarchical levels in an organization. This research is largely descriptive; empirical tests of its basic propositions are lacking. We examined whether and how the behaviors associated with effectiveness vary across hierarchical levels using a set of identical measures in a sample of 2,175 supervisors, middle managers, and executives representing 15 different industries. Multivariate analyses supported the idea that there are dramatic differences in the patterns of behavior associated with effectiveness at the bottom, middle, and top. Moreover, these differences were consistent with the dominant themes in the literature characterizing the changing nature of performance requirements across the hierarchy.
Download paper:
EffectivenessHierarchy(Kaiser&Craig2004).pdf
Or slides:
WhatGetsYouThere(Kaiser&Craig2004).pdf
Filed under: Conference Presentations