Next-Generation 360: Beyond Competencies and the Five-point Scale
Kaiser, R.B. (2010, January). Next-Generation 360: Beyond Competencies and the Five-point Scale. Workshop delivered to the British Psychometric Society’s Psychometrics Forum, London, UK.
When it comes to 360-degree feedback, is there nothing new under sun? In fact, there is. There are serious limitations to the standard approach, where raters are asked to use five-point scales to evaluate a manager against a list of generic competencies. However, a critical analysis reveals important disconnects between what we know about leadership and how we assess leaders, and points to a better way. 360 assessment can be greatly improved by building on such truisms as “strengths can become weaknesses,” tensions and trade-offs make management a balancing act, and so much depends on context. This presentation will deconstruct the standard approach to 360 methodology and demonstrate innovative alternatives that are supported by empirical data, including enhanced linkages between 360 ratings, personality assessment, and leadership effectiveness.
Filed under: Conference Presentations
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