Our consulting to individuals is a cut above standard “executive coaching”

For four reasons:

1. BROAD-GAUGED LEADERSHIP CONSULTANTS
   • practiced at converting feedback into self-insight and in turning insight into noticeable improvement.
   • skilled at forming trust-based relationships with managers in any role and with any leadership profile.
   • experienced at working with top executives and with talented up-and-coming managers.
2. BETTER TOOLS
   • for assessing strengths, shortcomings, as well as strengths taken to an extreme, using our firm’s patented 360, the Leadership Versatility Index (visit www.versatileleader.com for a free trial).
   • for stimulating insight into what drives the person’s behavior.
   • for keeping the manager focused on improvement goals.
   • for assessing progress against those goals, using our customizable follow-up survey.
3. BETTER LEVERAGE — which you won’t find applied consistently across the coaching field:
   • Deliberate use of positive feedback as leverage for development. Virtually all managers believe that the improvement opportunity resides in negative feedback (Bob Kaplan’s article, “Know Your Strengths,” Harvard Business Review.
   • Changing the manager’s mind-set in the service of changing their behavior. Not all consultants know to engineer the mind-set change that is the prerequisite of a needed behavior change (read chapters 7 & 8 in The Versatile Leader).
   • Rigor in constructing categories of strengths and weaknesses—distilling the data down to its essence. Many consultants don’t build this important bridge between raw feedback and action plans (read Bob Kaplan’s “Getting at Character”)
   • High empathy in helping the manager relate to the findings
4. SCRUPULOUS CONFIDENTIALITY: Feedback is confidential, as are all discussions between consultant and client. The only exception is when, by prior agreement, the consultant and manager together provide a summary and action plan to the client's manager.

Broad Spectrum of Services

We offer a broad spectrum of consults to individual leaders.

All our consulting to individuals is intensive enough to stand a good chance of improvement. What varies is how extensive the assessment and how intensive the entire consult is. Choose LeaderChange or LaserChange, the two ends of the spectrum—or any point in-between that best fits the individual’s need and the organization’s budget.

LeaderChange is exceptionally powerful and personal, a once-in-a-lifetime experience. The executive's leadership is placed in the context of their life, including childhood and personal life. We interview coworkers and, if the client is willing, people outside of work. At its most extensive and intensive, LeaderChange requires two consultants. LeaderChange is based on our book, Beyond Ambition: How Driven Managers Can Lead Better and Live Better (Jossey-Bass, 1991).

LaserChange, at the other end of our spectrum, is a small-scale, efficient, yet potent intervention. Data collection is completely automated. The entire consult can be done on the telephone. LaserChange® is based on our book, The Versatile Leader: Make The Most Of Your Strengths Without Overdoing It (Pfeiffer, 2006).

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